Privacy Policy

Last updated: January 2025

1. Introduction

My Perps ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automated trading platform at perps.my.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Email address and account credentials
  • Payment and billing information
  • Communication preferences
  • Support inquiries and correspondence

Trading Data

When you use our platform, we collect:

  • Trading strategy configurations and parameters
  • Position and order data
  • API key permissions (encrypted and securely stored)
  • Trading performance metrics

Usage Information

We automatically collect certain information about your device and how you interact with our service:

  • IP address and device information
  • Browser type and operating system
  • Pages visited and features used
  • Access times and session duration

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Execute your automated trading strategies
  • Process payments and prevent fraud
  • Send important notifications about your account and trades
  • Respond to your support requests
  • Analyze usage patterns and optimize platform performance
  • Comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your information:

  • All data transmission is encrypted using SSL/TLS
  • API keys are encrypted at rest using AES-256 encryption
  • Regular security audits and penetration testing
  • Restricted access to personal data on a need-to-know basis
  • Two-factor authentication (2FA) support

5. Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With third-party exchanges via API to execute trades
  • With service providers who assist in our operations (payment processors, hosting providers)
  • When required by law or to protect our legal rights
  • In connection with a business transfer or merger

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

  • Access and review your personal data
  • Request correction of inaccurate information
  • Request deletion of your account and data
  • Export your data in a portable format
  • Opt-out of marketing communications
  • Withdraw consent where we rely on consent as a legal basis

8. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Trading data may be retained for regulatory compliance purposes even after account closure.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@perps.my